Transcript

Welcome back, and this training is all about emotional contagion. And really, if we think about it, it's uh, about how we inoculate ourselves against the anger of other people. So the question that we always ask is, why do I become defensive in the presence of angry people? Or why do I become anxious in the presence of angry people?

Or fearful or angry myself, or even emotional, maybe you feel completely clenched up and the only thing you can do is run somewhere else and cry a little bit to release all of the brain toxins that have built up because you're in the presence of angry people. And the reason is because of a. Phenomenon known as emotional contagion.